Customer Support

We offer a 30-day return policy for most items in original condition with packaging. Electronics must be unopened or may be subject to a restocking fee. Some items like software and personalized products may not be eligible for return.

Standard shipping takes 3-5 business days. Express shipping is available for 1-2 business days. International shipping times vary by destination but typically take 7-14 business days. You can track your order in real-time through your account.

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location. Additional customs fees and import taxes may apply depending on your country's regulations.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay, and bank transfers for larger orders. All payments are processed securely through encrypted connections.

Once your order ships, you'll receive a tracking number via email. You can also log into your account on our website to view order status and tracking information. For additional help, contact our customer service team.

Most products come with a 1-year manufacturer's warranty. Extended warranty options are available for purchase. Warranty covers manufacturing defects but not damage from accidents or improper use. Register your product online to activate your warranty.

You can reach us by phone at 1-555-TECHNOVA, by email at support@technova.com, or through our live chat service available during business hours (9 AM - 8 PM EST). We also have comprehensive support documentation available 24/7.